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In-depth resources for treatment center operators navigating Admissions Ops. Learn the strategies, tools, and best practices.
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Showing 18 Posts
revenue cycle management reporting

Revenue Cycle Management for Rehab Centers: The Complete Guide

Kyle McHenry

28 Apr 2026
billing mistakes graphic

7 Billing Mistakes That Are Quietly Killing Your Census

Kyle McHenry

30 Apr 2026
How to Set Up CallRail for Addiction Treatment Marketing Attribution

How to Set Up CallRail for Addiction Treatment Marketing Attribution

Trevor Gage

15 May 2026
Marketing Through a Medicaid Pivot, an operator's playbook for the commercial transition by Preston Powell. State Medicaid programs reimburse residential substance use disorder treatment at 250 to 500 dollars per day. Commercial insurance reimburses the same level of care at 900 to 1,400 dollars per day. The lifetime value ratio of a commercial admit to a Medicaid admit is three to five times.

Marketing Through a Medicaid Pivot: An Operator’s Playbook for the Commercial Transition

Preston Powell

7 Jul 2026
How to Build a Billing Operations Checklist for a Growing Treatment Center

How to Build a Billing Operations Checklist for a Growing Treatment Center

Kyle McHenry

15 May 2026
What Is Prior Authorization in Addiction Treatment and How to Streamline It

What Is Prior Authorization in Addiction Treatment and How to Streamline It

Kyle McHenry

13 May 2026
What Is Payer Mix and Why Does It Determine Your Treatment Center_s Revenue Strategy_

What Is Payer Mix and Why Does It Determine Your Treatment Center’s Revenue Strategy?

Mitch Marowitz

8 May 2026
How to Reduce Claim Denials for Behavioral Health and Addiction Treatment Services

How to Reduce Claim Denials for Behavioral Health and Addiction Treatment Services

Kyle McHenry

7 May 2026
What Is Insurance Verification (VOB) and How Does It Work for Treatment Centers

What Is Insurance Verification (VOB) and How Does It Work for Treatment Centers?

Kyle McHenry

5 May 2026
rcm companies for rehabs

Top Billing (RCM) Companies for Addiction Treatment

Preston Powell

6 Feb 2026
Why Revenue Cycle Management Is a Marketing Problem (Not Just a Billing One)

Why Revenue Cycle Management Is a Marketing Problem (Not Just a Billing One)

Trevor Gage

11 Jun 2026
The First 30 Days, a census triage playbook for treatment centers under occupancy pressure by Mitch Marowitz. Visual 30-day calendar marking the three milestones of an honest triage program: signal lands at day 14, first admits land in weeks 3 and 4, cost per admit calibrates by day 30.

The First 30 Days: A Triage Playbook for Treatment Centers Under Census Pressure

Preston Powell

8 Jul 2026
You Need to Be Findable First, the infrastructure phase for new treatment centers by Trevor Gage. A stacked-layer diagram showing the dependency order for treatment center marketing. The licensed facility and clinical program form the base. The 90-day infrastructure phase sits on top as the load-bearing layer. Content and conversion calibration, paid media and SEO, and admit volume layer above that. Without the infrastructure phase, the layers above cannot produce admits.

You Need to Be Findable First: The Infrastructure Phase for New Treatment Centers

Trevor Gage

8 Jul 2026
Editorial diagram of 42 CFR Part 2 and HIPAA scope. The smaller 42 CFR Part 2 circle highlights four areas where it remains stricter than HIPAA after the 2024 Final Rule: single-consent model, redisclosure prohibition, breach notification, and marketing restrictions.

42 CFR Part 2 for Behavioral Health Operators: Marketing, Advertising, Intake, and the 2024 Final Rule

Preston Powell

29 Jun 2026
the kpi spine

What Metrics Should Your Admissions CRM Actually Be Tracking?

Jim Malcom

13 Jul 2026
the first 60 seconds of an admissions call

How to Script the First 60 Seconds of an Admissions Call

Jim Malcom

10 Jul 2026
How to Build an Admissions Process That Converts Leads Into Patients

How to Build an Admissions Process That Converts Leads Into Patients

Jim Malcom

9 Jul 2026
best crm for treatment centers

Best CRM Software for Treatment Centers: How to Choose and What Actually Works

Jim Malcom

14 Jul 2026
callrail vs ctm

CallRail vs CTM: Call Tracking for Treatment Centers

Jim Malcom

9 Jul 2026
the hostage dynamic

The Hostage Dynamic: When Your Admissions Team Runs Your Company

Jim Malcom

15 Jul 2026

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