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In-depth resources for treatment center operators navigating Admissions. Learn the strategies, tools, and best practices.
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Showing 75 Posts
The most expensive unknown in admissions is not whether the patient has coverage — it is what the payer will actually pay if you admit them. Featured image for the Preston Powell op-ed on Webserv.

The Most Expensive Unknown in Admissions

Preston Powell

14 Aug 2026
The 10% Rule stat card: 10% of behavioral health claims are underpaid vs contracted rate, and $1.36M was recovered across a single treatment center in twelve months with rate intelligence. Featured image for the Preston Powell op-ed on Webserv.

The 10% Rule: How Reimbursement Intelligence Turned $1.36M in Missed Payments Into Recovered Revenue

Preston Powell

13 Aug 2026
What Is Prior Authorization in Addiction Treatment and How to Streamline It

What Is Prior Authorization in Addiction Treatment and How to Streamline It

Kyle McHenry

13 May 2026
How to Reduce Claim Denials for Behavioral Health and Addiction Treatment Services

How to Reduce Claim Denials for Behavioral Health and Addiction Treatment Services

Kyle McHenry

7 May 2026
the reimbursement gap

The Reimbursement Gap Between VOB and Admit

Jim Malcom

21 Jul 2026
PayerLenz claims data pool network-effect hero comparing two approaches to admissions financial data. Left panel shows a single eligibility API call returning coverage status (in-network, out-of-network, deductible met). Right panel shows a mesh of contributing treatment centers feeding claims data into a central enrichment engine that returns expected reimbursement in dollar amounts. Center callout distinguishes coverage status from actual reimbursement dollars.

How the PayerLenz Claims Data Pool Works: The Network Effect

Kyle McHenry

4 Aug 2026
How to read a 271 eligibility response for behavioral health: the EB segment elements that carry benefit detail, and a response showing active coverage for substance abuse with blank copay and coinsurance, which CORE rules leave to payer discretion.

How to Read a 271 Eligibility Response for Behavioral Health Coverage

Kyle McHenry

6 Oct 2026
First-touch vs last-touch attribution for rehab admissions: a family journey from blog post to Meta ad to branded search to call, with each model crediting a different step, beside a grid sorting channels into introducers, closers, channels to protect, and channels to review.

First-Touch vs Last-Touch Attribution for Rehab Admissions

Trevor Gage

5 Oct 2026
Treatment center attribution stack with four layers, capture, BAA-covered routing, CRM record, and reporting, sending only a neutral tier_1_conversion event to Google and Meta so the click-to-admit loop closes without protected health information.

Top Attribution Tools for Treatment Centers (2026)

Trevor Gage

7 Oct 2026
Concurrent review for treatment centers: a stay timeline with review checkpoints, each leading to continued authorization, a step-down, or a denial, and a marker showing the review must be submitted before the current authorization ends.

Concurrent Review and Continued Stay Denials: How to Reduce Them

Kyle McHenry

8 Oct 2026
ctm implementation

CallTrackingMetrics for Treatment Centers: Implementation Playbook

Jim Malcom

23 Jul 2026
Marketing-mix modeling for treatment centers: aggregate weekly spend by channel and weekly admits feed a model that estimates each channel's contribution, without cookies or user-level data.

Marketing-Mix Modeling for Treatment Center Operators

Trevor Gage

9 Oct 2026
Single case agreements for out-of-network treatment centers: a payer network gap leads to a one-patient agreement setting the rate, covered dates, and member cost-share, signed before the admission date.

Single Case Agreements Before Admission: A Guide for Out-of-Network Treatment Centers

Kyle McHenry

12 Oct 2026
billing mistakes graphic

7 Billing Mistakes That Are Quietly Killing Your Census

Kyle McHenry

30 Apr 2026
rcm companies for rehabs

Top Billing (RCM) Companies for Addiction Treatment

Preston Powell

6 Feb 2026
Featured graphic titled 3 parity layers, 1 enforcement priority, where reimbursement rates stand in 2026. The 2013 rule and 2021 comparative analyses are enforced, the 2024 rule's new provisions are paused, and DOL named provider reimbursement methodologies a priority in September 2026.

Mental Health Parity and Reimbursement Rates: What Federal Enforcement Covers in 2026

Kyle McHenry

15 Oct 2026
Featured image reading 4 stages from platform conversion to CRM admit that reveal your real cost per admit, beside a four-step funnel: platform conversions, CRM inquiries, qualified inquiries, and admits.

The Attribution Gap Between Ad Platforms and Admissions CRM

Keaton Nalle

15 Oct 2026

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