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Curated comparisons and vetted recommendations to help treatment center operators make smarter decisions on agencies, tools, and vendors.

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Showing 139 Thought Leadership Articles
Portfolio operator rate intelligence featured image — corporate hub connected to five facility nodes with payer mix badges and outlier variance highlighted in red

Rate Intelligence for Multi-Facility Behavioral Health Operators

Preston Powell

17 Aug 2026

The most expensive unknown in admissions is not whether the patient has coverage — it is what the payer will actually pay if you admit them. Featured image for the Preston Powell op-ed on Webserv.

The Most Expensive Unknown in Admissions

Preston Powell

14 Aug 2026

The 10% Rule stat card: 10% of behavioral health claims are underpaid vs contracted rate, and $1.36M was recovered across a single treatment center in twelve months with rate intelligence. Featured image for the Preston Powell op-ed on Webserv.

The 10% Rule: How Reimbursement Intelligence Turned $1.36M in Missed Payments Into Recovered Revenue

Preston Powell

13 Aug 2026

7 things your website design is getting wrong

7 Rehab Website Design Mistakes (and How to Fix Them)

Trevor Gage

12 Aug 2026

integrating your crm with kipu

Kipu EMR Integration for Treatment Center Admissions

Jim Malcom

12 Aug 2026

integrating your crm with bestnotes

BestNotes EMR Integration for Treatment Center Admissions

Jim Malcom

11 Aug 2026

Rate intelligence in admissions call script hero showing what the coordinator says versus what the coordinator sees. Left panel shows a stylized call bubble with a natural-sounding script fragment about plan coverage and admit position. Right panel shows a stylized CRM screen with the underlying rate intelligence data (payer, plan, home plan, expected reimbursement range, confidence tier). Center callout notes different information and same conversation. The caller never hears the dollar figure.

How to Add Rate Intelligence to Your Admissions Call Script

Jim Malcom

10 Aug 2026

integrating your crm with sunwave

Sunwave EMR Integration for Treatment Center Admissions

Jim Malcom

10 Aug 2026

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