LIVE VIRTUAL WEBINAR
The Admissions Playbook for Treatment Centers: 4 Numbers Behind Your Cost Per Admit
Most owners know their cost per admit. Far fewer can say which part of the admissions process is driving it, or which fix is the cheapest one available.
What you’ll learn
- See the four numbers that decide your cost per admit, and how to tell which one is actually broken
- Learn how to read admissions performance by rep and by campaign instead of going on gut feel
- Get a way to spot missed calls and unworked fresh leads before they turn into a lost admit
- Understand why more leads is usually the most expensive fix available, and what to do instead
Reserve your spot
- October 22, 2026 11:00 am
- Time Zone: PT
- 45-Min Virtual Webinar
YOUR PANEL
Hosted by the people doing the work
Every session is led by the Webserv team members who run these programs for treatment centers every day, so you hear what’s working right now, not theory.
Jim Malcom
Director of Admission Ops
ABOUT THE WEBINAR
The four numbers behind your cost per admit
Most owners can tell you their cost per admit. Very few can tell you which part of the admissions process produced it, and that gap is where the money sits. Hold your spend and your lead volume flat, move your close rate from 15% to 33%, and your cost per admission drops by more than half.
Admissions performance usually gets judged on feel. A rep seems strong. A campaign seems expensive. But the numbers that actually move cost per admit are further upstream than most owners look: how many calls got missed, how fast fresh leads got worked, how many verifications got pulled and by whom, and what closed out of the ones that were viable.
In this session, Jim Malcom walks through the owner’s view of an admissions department, block by block: what to measure at each stage, how to read it by rep and by campaign, and how to tell a number that looks bad from one that signals a real problem.
It’s built for owners and executives who want to look at their admissions operation objectively rather than by instinct. You’ll leave able to run the same walkthrough on your own data on Monday.
RESERVE YOUR SPOT
Know which admissions fix is worth making
In 45 minutes, walk through the owner’s view of your admissions operation. We cover the four numbers that explain your cost per admit, and where the money is leaking before anyone picks up the phone.
When
October 22, 2026 11:00 am
